Modern dispute operations Automation Fraud intelligence

UDMS API and Integration Platform.

UDMS helps issuers, processors, and risk teams reduce dispute losses with faster investigations, automated workflows, and clearer visibility across every case from intake through resolution.

31+ Core capabilities across disputes, fraud, and compliance
24/7 Continuous monitoring across disputes, fraud, and compliance signals
99.9% Operational uptime target for business-critical workflows

API stats

Simple metrics for teams connecting UDMS into dispute, fraud, and operations workflows.

120+ Event types available across disputes, cases, alerts, and workflow state changes.
<2 min Typical webhook delivery latency for operational notifications and downstream processing.
15+ Core integration targets across case management, CRM, risk tooling, finance, and data platforms.
99.9% Operational uptime target for API access, webhook dispatch, and business-critical integrations.
Ready to upgrade your dispute resolution?

Join leading platforms relying on UDMS to automate decisions and protect revenue.

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Integration options

Choose the path that fits your rollout: event-driven webhooks or guided integration work with the UDMS team.

Webhooks

Subscribe to dispute, case, alert, and workflow events so downstream systems react in real time.

  • Case created, updated, or reassigned notifications
  • Decision, SLA, and escalation events for operational workflows
  • Retry-safe delivery patterns for internal and third-party systems
Best for event-driven sync with CRMs, internal ops tooling, messaging systems, and case-management workflows.

Request Integrations

Work with UDMS to connect processors, fraud systems, ticketing platforms, or custom data feeds into the dispute lifecycle.

  • REST and batch integration support for external platforms
  • Schema mapping for disputes, alerts, evidence, and account context
  • Guided rollout for sandbox, testing, and production cutover
Best for teams onboarding new sources, wiring complex workflows, or aligning multiple internal systems to UDMS.